Cookie policy

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Cookie policy

1. Introduction

This cookie usage policy is designed to inform you about our practices regarding the collection of information from you when you visit our website, through cookies and other tracking technologies, while respecting your right to the protection of your personal data.

Our cookies do not store personal data such as your name or banking details.

The confidentiality of information is an ongoing responsibility, and therefore, we commit to updating this document from time to time as we implement new personal data practices or adopt new privacy policies. Regarding data processing based on consent, we will notify you of any changes and request your additional consent.

Please note that we do not request or receive any information of any kind from children under 16 years old.

The information below provides you with more details about the placement, use, and management of cookies used by the website https://www.luvshop.ro/. Additionally, we provide some useful links related to this subject.

The website https://www.luvshop.ro/ is operated by LUVIMIXT IMPEX S.R.L, headquartered in Bucharest, Nada Florilor Street, no. 5, bl.5, sc.3, ap.96, sector 2, registered with the Trade Register under No. J40/7980/1999, Unique Registration Code: RO12139860. The company uses both its own and third-party cookies to provide visitors with a better browsing experience and services tailored to their needs and interests. We also inform you that the website is hosted on its own web servers.

2. Legislative Context

According to the requirements of Directive (EU) 2002/58/EC ("E-Privacy Directive") and Regulation (EU) 2016/679 on the protection of individuals concerning the processing of personal data and the free movement of such data, we are obligated to manage safely and only for specified purposes the personal data you provide us through the use of our website, in accordance with the provisions of the GDPR Regulation and the E-Privacy Directive.

In particular, the GDPR Regulation requires us, first, to allow users to express or, as applicable, withdraw their consent for the processing of their personal data at any time, rectify their personal data, or request the transfer of their data to another operator. Secondly, we must inform users about the content of the cookies used on our website, what categories of user data are processed by our cookies, what we do with the information obtained from cookies, where we store this information, ensure a high level of security for the information collected through cookies, allow users to block any or all cookies from our site at any time, and delete the information collected by cookies.

For more details regarding the content of these legal norms, please access the following links:

3. Your Rights

The GDPR Regulation grants certain rights to data subjects. You have the right to access and rectify (correct) the processing of your personal data if it is inaccurate. You can request that we delete this data or stop processing it, subject to certain exceptions. You can also request that we stop using your data for direct marketing purposes. You have the right to file a complaint with the data protection authority if you have concerns about how we process your personal data.

Where technically feasible, we will, at your request, provide your personal data or transfer it directly to another operator. If access cannot be provided within a reasonable timeframe, we will inform you of the date when the information will be provided.

You can also request additional information regarding: the purpose of processing, the categories of personal data processed, the source of the information, and how long it will be stored. If you wish to exercise any of these rights, please contact us at office@luvshop.ro at any time.

WARNING! Please exercise your rights reasonably and note that abuse of rights may result in liability.

The contact details of the National Authority for Personal Data Protection are as follows:

National Authority for the Supervision of Personal Data Processing

4. Responsibility for Processing Personal Data

We have taken all necessary measures regarding all aspects related to the protection of personal data, and you can contact us regarding any matters related to the processing of your data and the exercise of your rights in accordance with applicable legal provisions. This is especially relevant if you have questions or concerns about how we process your personal data. The email address where you can reach us is: office@luvshop.ro.

5. Your Consent for the Use of Cookies

Once you access our website, you will be greeted with a message requesting your consent in accordance with applicable legal provisions regarding the categories of cookies you agree or do not agree to be used during your visit to our website.

It is also important to note that by giving your consent for the use of a particular cookie(s), you also agree to the secure storage of the information collected by the cookie(s) you have accepted.

Until the acceptance/rejection process for cookie usage is completed, no cookies will be used by our website, except for cookies that are necessary for the website to function.

Please note that you can always block the execution of cookies and delete the information collected by them.

6. What is a "cookie"?

An "Internet Cookie" (also known as a "browser cookie" or "HTTP cookie" or simply "cookie") is a small file, consisting of letters and numbers, that will be stored on the computer, mobile terminal, or other user devices used to access this site (for more details, see https://ro.wikipedia.org/wiki/Cookie).

A cookie is installed at the request of a web server to a browser (e.g., Internet Explorer, Chrome, Firefox) and is completely "passive," meaning it does not contain software programs, viruses, or spyware and cannot access information on the user's hard drive.

A cookie consists of two parts: the name and the content or value of the cookie. Furthermore, the lifetime of a cookie is determined, and technically, only the web server that sent the cookie can access it again when a user returns to the website associated with that web server.

Cookies themselves do not require personal information to be used and, in most cases, do not personally identify internet users.

There are two major categories of cookies:

  • Session cookies – these are stored temporarily in the browser’s cookie folder so that the browser remembers them until the user exits the respective site or closes the browser window.
  • Persistent cookies – these are stored on a computer’s hard drive or device for a configured duration set by the website that placed them. These cookies can be deleted by the user at any time through browser settings.

7. What are the advantages of cookies?

A cookie contains information that links a web browser (the browser you use, such as Internet Explorer, Google Chrome, Safari, Mozilla Firefox, etc.) to a specific web server, namely the server that hosts our website. If a browser accesses that web server again, it can read the already stored information and react accordingly.

Cookies provide users with a pleasant browsing experience and support the efforts of many websites to offer convenient services to users, such as online privacy preferences, language options, shopping carts, or relevant advertising.

8. What is the lifespan of a cookie?

Cookies are managed by web servers. The lifespan of a cookie can vary significantly depending on the purpose for which it is placed. Some cookies are used exclusively for a single session (session cookies) and are not retained once the user leaves the website, while others are retained and reused every time the user returns to the same website (persistent cookies). However, cookies can be deleted by a user at any time.

9. How do we use cookies on this site?

We have classified our cookies into the following categories to make it easier for you to understand why we need them:

  1. Strictly Necessary Cookies – These are used to enhance the efficiency of our website. These cookies do not collect information about you that could be used for advertising or tracking your online activity. Without these cookies, this site will not function properly. If you block these cookies, we cannot predict how the website will perform for you.

  2. Performance Cookies – These are used to analyze how our website operates and how we can improve it, such as which pages are most frequently visited and whether you encounter error messages. These cookies do not collect information that can identify you; all data is anonymous.

By using our site, you agree to the use of "performance" cookies. If you block them, we cannot predict how the site will perform for you.

  1. Functionality Cookies – These help improve your experience by remembering changes you have made on the site. The information they collect may be anonymized. They apply strictly to our site and cannot track other websites you visit.

You can block or allow the use of these cookies, but blocking them may mean that we can no longer provide certain services. It is also possible that blocking them prevents us from remembering that you did not want certain information.

  1. Targeting/Advertising Cookies – These are used to share certain information with third parties with whom we advertise, to know how you arrived on our website. We may also use cookies to identify which parts of the site interest you. We then use this information to show you relevant ads and pages that we believe may interest you, personalize the way we communicate with you, or personalize the content of the messages we send you.

If you prefer, you can opt out of these. Personalized content means it includes information that reflects the interest you have shown in our pages or offers or promotions we believe may interest you, to improve how we respond to your needs.

10. The Types of Cookies We Use

Cookies are used for the proper functioning of the site; they fall into the "mandatory" category and cannot be disabled. They are valid for the entire session duration.

11. What Are Third-Party Cookies?

Third-party cookies are placed by another website other than the one the user is visiting at that moment. These cookies may be used anonymously to remember a user’s browsing history to deliver more relevant advertisements.

Users can block these cookies through their browser settings.

Please note that we have no control over and are not responsible for the privacy policies and practices of third parties. However, third parties are required to comply with applicable laws and the privacy policies of this website's owner.

12. How Can You Stop Cookies?

Disabling and refusing to receive cookies may make certain websites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean that you will no longer receive or see online advertisements.

It is possible to set your browser to no longer accept these cookies, or you can configure your browser to accept cookies from a specific site.

All modern browsers provide the option to change cookie settings. These settings are usually found in the "options" or "preferences" menu of your browser. To better understand these settings, the following links may be useful, or you can use your browser's "help" option for more details.

Cookie settings in Internet Explorer

Cookie settings in Chrome

Cookie settings in Firefox

Cookie settings in Safari

For third-party cookie settings, you may also visit:

http://www.youronlinechoices.com/ro/

Useful links

If you would like to learn more about cookies and their usage, we recommend the following links:

All About Cookies

Microsoft Cookies Guide

IAB Romania provides the following website for more information regarding online advertising privacy: http://www.youronlinechoices.com/ro/

To opt out of Google Analytics tracking, please visit: http://tools.google.com/dlpage/gaoptout.

13. Storage of Information Captured by Cookies

The information collected through cookies is securely stored on the web server hosting our website.

We assure you that our web server must comply with strict security requirements regarding the data collected through cookies and is required to strictly adhere to the applicable legal obligations.

The information we collect about you by accessing our website will not be shared with third parties.

14. Personal Data Security

To protect your privacy and personal information submitted through this website, we maintain physical, technical, and administrative safeguards.

We continuously update and test our security technology. We restrict access to your personal data only to employees who need that information to provide benefits or services. Additionally, we train our employees on the importance of privacy and maintaining the confidentiality and security of your information.

If a personal data breach occurs, we will take all necessary steps to address it and assess the level of risk associated with the breach in accordance with our personal data breach policy. If the breach is found to potentially cause physical, material, or non-material damage to you (such as discrimination, identity theft, fraud, or financial loss), we will contact you without undue delay unless otherwise required by law. All necessary measures will be taken in full cooperation with the relevant supervisory authority.

15. Security Aspects Related to Cookies

Cookies are NOT viruses! They use plain text formats. They are not composed of pieces of code, so they cannot be executed or self-run. Consequently, they cannot duplicate or replicate themselves on other networks to be executed or replicated again. Since they do not perform such functions, they cannot be considered viruses.

However, cookies can be used for malicious purposes. As they store information about users' preferences and browsing history, both on a specific site and across multiple websites, cookies can be used as a form of spyware. Many anti-spyware products are aware of this and constantly flag cookies for deletion in their virus/spyware scanning and removal procedures.

In general, browsers have built-in privacy settings that provide different levels of cookie acceptance, validity periods, and automatic deletion after a user has visited a specific site.

Because identity protection is very valuable and is the right of every internet user, it is recommended to be aware of potential cookie-related issues. Since data is constantly transmitted in both directions between the browser and the website via cookies, if an attacker or unauthorized person intervenes in the data transmission process, the information contained in cookies can be intercepted. Although very rare, this can happen if the browser connects to a server using an unencrypted network (e.g., an unsecured WiFi network).

16. Changes to the Cookie Policy

We may update this information document from time to time by publishing a new version on this website.

Given that data protection laws, government agency interpretations, regulatory recommendations, and best practices evolve periodically, this privacy notice and the terms of use are also expected to change. We reserve the right to modify this information document at any time, for any reason, and without prior notice. Any changes to our privacy policy will be displayed on this page so that you are aware of our policies. The provisions in this document replace all previous announcements or statements regarding our privacy practices.

17. Tips for Safe and Responsible Browsing with Cookies

Due to their flexibility and the fact that most of the most visited and largest sites use cookies, they are nearly unavoidable. Disabling cookies will not allow user access to the most widely used and popular sites such as YouTube, Gmail, Yahoo, and others.

Here are some tips to ensure you browse safely with the help of cookies:

  • Customize your browser settings regarding cookies to reflect a comfortable level of security for you.

  • If you are not bothered by cookies and you are the only person using the computer, you can set long expiration periods for storing browsing history and personal access data.

  • If you share access to your computer, consider setting your browser to delete individual browsing data each time you close it. This is a way to access sites that place cookies while ensuring that browsing information is deleted when the session ends.

  • Install and regularly update anti-spyware applications.

  • Many anti-spyware applications include detection and prevention of site attacks, preventing your browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Ensure your browser is always updated, as many cookie-based attacks exploit weaknesses in older browser versions.

Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and largest websites on the Internet, both local and international. By clearly understanding how they work and the benefits they bring, you can take the necessary security measures to browse the internet confidently.

18. Questions, Concerns, Complaints

If you have questions regarding your personal data or wish to exercise your rights, have concerns, or complaints, please contact us by sending an email to office@luvshop.ro.